Also in an IT outsourcing project, the achievement of benefits strongly depends on the way their risks are managed. Moreover, the capability to proactively identify and treat them is vital to minimize the risk exposure of the organization.
The greater or smaller degree of urgency adopted to identify and treat them along all phases of the project determines its success or failure.
Let us consider the phases of an IT outsourcing project in an organization:
Each of these phases has risks inherent to its own nature. The bad news is that unidentified or non-adequately treated risks during any phase may be materialized in a later phase with aggravated effects as a consequence of the accumulated effect observed jointly with the materialization of another risk inherent to this later phase. Such aggravation may occur as an increase of its probability of occurrence and/or an increase of the resulting impact of its materialization on costs or schedule of the project.
Conceptually, the resulting cumulative effect over the project risk exposure may be seen on the figure below. It shows both cases:
Both paths, radically opposed, distinguish the routes to project failure or to project success.
In future articles we will identify and discuss the risks inherent to each phase of an IT outsourcing project, in both cases:
Distinct and complementary approaches of this theme were already discussed on previous articles:
Do you agree with the concepts issued on the article? Enrich the discussion with your comments.
A versão em português deste artigo, com o título “Más notícias: riscos da terceirização de TI são cumulativos quando não tratados”, foi também publicada aqui no site TI Especialistas. Para vê-la acesse o link abaixo:
[Crédito da Imagem: Risk – ShutterStock]
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