Tag:IT Outsourcing

Do the C-level executives of your organization live a latent feeling of frustration with the results of their IT outsourcing project?

It may sound surprising to some people that the probability of success in a cloud adoption project can be increased if the buyer organization...

As an IT outsourcing contract manager, I have lived, under both perspectives, the impact over the human resources in an IT outsourcing project.

Let’s resume the discussion proposed in our article “IT Outsourcing Revisited: Providers Should Change Their Attitude or else ...” , published May31st here.

Três cenários, um deles surpreendente, fazem com que seja recomendável a renegociação de um contrato vigente de outsourcing de TI.

An old IT outsourcing dilemma, relative to the “single provider” versus “multiple providers” models of implementation, has its decision factors strongly exacerbated on cloud scenario. As will be discussed, on a cloud scenario we can sometimes find tens of providers coexisting, not always peacefully, resulting in a turbulent and unstable IT environment.

This criticality has forced the providers of IT outsourcing services to change their attitude as a reaction to the pressure of their clients.

Have you lived a crisis in an IT outsourcing contract? What actions should be taken to solve it? Even more, what could have been done earlier to avoid it?