Have you lived a crisis in an IT outsourcing contract? What actions should be taken to solve it? Even more, what could have been done earlier to avoid it?
In cloud, the definition of the sourcing strategy, as well as its implementation, shows distinct characteristics as compared with those of traditional outsourcing.
Risks which currently exist in a traditional Outsourcing scenario and keep existing in a Cloud scenario, although with different characteristics
The contracting of cloud services shows some similarities but also dissimilarities with the contracting of “traditional” IT services.
Two conflicting, although inseparable, characteristics occur in any project: the materialization of an improvement opportunity and the unavoidable risks inherent to its attainment.
Vamos retomar a discussão proposta em “IT Outsourcing Revisitado: Provedores Devem Mudar Atitude ou Então …”, publicado aqui no portal TI Especialistas.
After being manager of two big and complex IT Outsourcing contracts and after having observed, during additional 6 years, more than 100 IT Outsourcing contracts.
Many of the problems which arise along the lifetime of an IT outsourcing contract could be avoided, or at least minimized.
Você já vivenciou problemas com o contrato de terceirização de TI? Mais ainda, o que poderia ter sido feito para que ele não tivesse ocorrido?
Um dilema da terceirização de TI, relativo à decisão de adotar a implementação baseada na contratação de um provedor único ou de múltiplos provedores.